- Eliminate up to 50% of inquiries and maximize productivity with comprehensive self-service
- Resolve 90% of IT issues on the first call, show key business metrics in real time
- New onboarding uses agile principals to reduce onboarding time by 75%
- Automated agentless discovery of your IT Assets across all platforms including the cloud.
- Out-of-the-box ITIL content makes it easy to implement best practices without being and ITIL expert.
- New in-app training with embedded access to technical documentation, best practice tips, and videos