A major US retailer was experiencing an alarming number of systems outages affecting their critical applications. Fixing these MQ related production issues required a large numbers of IT specialists to resolve. A study revealed these outages were costing them millions of dollars in lost retail sales and excess labor expenses.
There have been considerable discussions regarding BMC’s MainView Middleware Administrator Secure User Access to IBM MQ and TIBCO EMS objects and messages. This feature is also known as “Role Based Access” and “Secure Self Service”. The Secure User Access feature allows for different users to perform specific operations against a subset of middleware objects and messages in them based on their role within the business.
Here at Transcendence IT, we work with BMC’s TrueSight Middleware Monitor and MainView Middleware Administrator products every day helping users: Configure the products, Troubleshoot issues, Monitor new technologies, Implement new capabilities, Set up integrations and automations, Learn the products thru formal training, Discuss solution capabilities.
