Save money by increasing zero touch level 0 resolutions thru chat bots and self-service knowledge management

BMC with Smart IT & Digital Workplace provides a world-class multi-channel and powerful experience across the enterprise

End-to-end ITOM integration with automation, performance and availability, discovery to speed service resolution and automate changes

No code workflows for automated fulfillment and orchestration and OOTB connectors for Office 365, JIRA, Citrix and more.

System-recommended Incident categorization based on automated text analysis